Data Security

Nabajii Privacy Policy — Our Commitment to Full Protection of Your Personal Data

Your privacy is our highest priority at Nabajii. Find out clearly and transparently how your data is collected, used, and kept secure.

Last updated: January 1, 2026

Why Your Data Is Safe with Nabajii

We protect your privacy on both a technical and policy level

256-Bit SSL Encryption

Every transaction and piece of personal data you share is protected with bank-grade encryption. Hackers and third parties cannot access your information.

No Data Sales

Nabajii never sells your personal information to third parties. Your data is used solely to improve our services.

Minimal Data Collection

We only collect information that is genuinely necessary to provide our services. No excessive or unnecessary data is collected.

In Your Control

You have full control over your data — view, correct, or delete it at any time. Just send us a request and we'll take care of it.

Regular Security Audits

Nabajii's systems are regularly audited by third-party security experts. Any vulnerabilities identified are addressed promptly.

Marketing Opt-Out

If you no longer wish to receive promotional emails or notifications, you can unsubscribe at any time. We respect your preferences.

This Privacy Policy explains in detail how your information is handled when you use the Nabajii website and mobile application. By using Nabajii, you agree to this policy.

1 Scope & Applicability

Nabajii is a trusted online gaming platform for millions of people across Bangladesh. We understand that your personal information is highly sensitive. This Privacy Policy is designed to clearly explain what data we collect about you, why we collect it, and how it is used.

This policy applies to the Nabajii website (nabajii.com), mobile app, and all related services. By using any of our services, you are considered to have read and accepted this Privacy Policy.

Nabajii follows international data protection standards. Our privacy practices are regularly reviewed and updated to ensure your data receives the highest level of protection.

2 What Information We Collect

Nabajii collects two types of data — information you provide directly, and information collected automatically while you use our services.

Data Type Description When It's Collected
Identity Information Name, date of birth, national ID number During Registration
Contact Information Mobile number, email address During registration and verification
Financial Information Payment method, transaction history During Deposits/Withdrawals
Device Information IP address, browser type, operating system During Login & Browsing
Gaming Behavior Betting history, game preferences, session duration While using the platform
Location Data Approximate location (country/city only) While using the app

We never store your full bank account number or card number. Payment information is handled directly through PCI-DSS certified payment processors.

3 How We Use Your Information

Nabajii uses your data for specific, legitimate purposes. The main use cases are outlined below:

  • Account Management: To verify registration and login, and to keep your account secure.
  • Service Delivery: To process gameplay, handle bets, and complete payouts.
  • Customer Service: To address your questions and resolve any complaints.
  • Fraud Prevention: To detect and prevent suspicious activity.
  • Legal Obligation: To comply with anti-money laundering regulations and other legal requirements.
  • Service Improvement: To analyze usage patterns and improve the platform.
  • Personalized Experience: To recommend games and offers tailored to your preferences.
  • Contact: To send important updates, transaction confirmations, and promotional information.

We will never use your information for any new purpose without your consent. If we need to do so, you will be informed in advance.

4 Data Sharing & Disclosure

Nabajii never sells your personal data. However, information may be shared in the following limited circumstances:

  • Service Providers: With trusted partners supporting payment processing, IT, and customer service — only the minimum necessary data is shared.
  • Legal Authorities: When required by court order, regulatory request, or other legal obligation.
  • Fraud Prevention Agencies: For investigations into suspicious activity or money laundering.
  • Licensing Authority: For regular reporting requirements by our regulatory authorities.

All third-party service providers we work with are required to comply with strict confidentiality agreements. They may only use your data for the specific purposes they have been engaged to perform.

5 Cookies & Tracking Technologies

Nabajii uses cookies and similar technologies on its website and app to enhance your browsing experience and ensure the platform functions correctly.

Types of Cookies We Use:

Essential Cookies Analytical Cookies Functional Cookies Marketing Cookies
  • Essential Cookies: Maintaining login sessions and keeping security features active — these cannot be disabled.
  • Analytics Cookies: To understand which pages get the most traffic and where issues occur.
  • Functional Cookies: To remember your language preferences, theme settings, and similar choices.
  • Marketing Cookies: To show you ads and offers based on your preferences — you can turn this off at any time.

You can manage cookies through your browser settings. However, disabling essential cookies may cause certain features to stop working properly.

6 Data Retention & Deletion

Nabajii does not retain your data longer than necessary. All data is stored while your account remains active. After account closure, certain data may be kept for a defined period:

  • Financial transaction records: up to 7 years as required by law.
  • Age verification documents: 5 years after account closure.
  • Customer support conversations: 2 years.
  • Login and session logs: 1 year.
  • Marketing preferences: updated immediately upon opt-out.

Once the retention period ends, data is securely deleted or anonymized. You may also request deletion of your data at any time — however, legal obligations may prevent certain data from being deleted before the required period has elapsed.

7 Your Data Rights

Every registered member of Nabajii has the following rights regarding their personal data:

Right to Access

Request to see what information we hold about you.

Right to Rectification

To correct inaccurate or outdated information, go directly to your account settings.

Right to Erasure

You may request deletion of your data under certain conditions.

Right to Restrict Processing

Request that we restrict the processing of your data in certain circumstances.

Right to Data Portability

You can request a download of your personal data.

Right to Object

You can object to your data being used for specific purposes.

To exercise any of these rights, email us at support@nabajii.com or reach out via live chat. We typically respond within 30 days.

8 Security Measures

Nabajii employs both technical and organizational measures to protect your data. Our security infrastructure includes:

  • 256-bit SSL/TLS Encryption: Banking-grade encryption for all data transmissions.
  • Two-Factor Authentication (2FA): An additional layer of security for your account.
  • Firewall & DDoS Protection: To protect systems from cyberattacks.
  • Regular Penetration Testing: Regular security testing conducted by third-party experts.
  • Restricted Access: Only authorized personnel have access to sensitive data.
  • Encrypted Database: Stored data is kept in encrypted form.

In the event of a security breach, Nabajii will promptly notify affected members and take the necessary protective measures.

9 Protection of Minors

Nabajii strictly prohibits minors (under 18) from accessing the gaming platform. We do not knowingly collect or store any data from minors.

If a minor attempts to access our platform and we become aware of it, that account will be immediately closed and all associated data will be deleted.

If a parent or guardian suspects their child is using Nabajii, please contact us at support@nabajii.com. We will act promptly.

10 Privacy Policy Updates

Nabajii may update this Privacy Policy from time to time. For significant changes, we will:

  • We will display a clear notice on the website and app.
  • We will notify registered members via email or push notification.
  • We will update the "Last Updated" date.

Continuing to use Nabajii after any changes have been made will be considered your acceptance of the updated policy. If you do not agree with the new policy, you always have the option to close your account.

11 Contact & Complaints

For any privacy-related questions, complaints, or requests, please contact our Data Protection team:

  • Email: privacy@nabajii.com
  • General Support: support@nabajii.com
  • Live Chat: Available 24/7 on Website & App
  • Response Time: Typically within 2–3 business days

We take every privacy complaint seriously. Each complaint is thoroughly investigated and resolved as quickly as possible. If you remain unsatisfied, you have the right to escalate your complaint to the relevant regulatory authority.

We are happy to answer any questions you may have about Nabajii's privacy policy. Our goal is to earn and maintain your trust.

Your Data Is Safe — Start Playing Now

Your privacy is fully protected at Nabajii. Join today and enjoy with complete peace of mind.

বাংলা